Privacy Policy

Privacy Policy – Maison Mia & Co

1. Introduction

Maison Mia & Co respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

When you visit or make a purchase from our site, we may collect the following information:

  • Personal details such as name, email address, phone number, and shipping address

  • Payment information (processed securely by third-party payment providers; we do not store card details)

  • Device information including IP address, browser type, and usage data

  • Order history and customer support communications

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you regarding your order or enquiries

  • Improve our website, services, and customer experience

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal obligations

4. Sharing Your Information

We only share your personal information with trusted third parties when necessary to operate our business, such as:

  • Payment processors

  • Shipping and fulfilment partners

  • Website and analytics providers

These parties are required to protect your information and use it only for the purposes specified.

We do not sell or rent your personal data to third parties.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve performance. You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or incomplete data

  • Withdraw consent to marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

9. Changes to This Policy

Maison Mia & Co may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

10. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 support@maisonmiaandco.com